FAQ
An FAQ is a list of frequently asked questions and answers on a particular topic.
Common Question
LIT’s head office is in Isfahan-Iran.
We prefer all communications by e-mail to info@food.pluslit.com, where your messages will route to the appropriate department. Of course, you may also use a telephone or fax to connect us. No.22, 47th Ave, Golzar St., Isfahan, Iran +989331933233 , +983132266259
Farmlands are located to the south of Khorasan Province in Qaenat, Iran.
We do our best to satisfy our customers. We consider a minimum quantity for your convenience to test the quality. You can order 100 grams each time.
The quality of saffron depends on farming and drying conditions. About Farming, We investigate about farmlands and choose the best ones and pre-purchase them a year before harvesting About drying and packaging, All Saffron Threads test in our laboratory once before drying, Then immediately before packaging and packages seal to prevent any external air from entering.
Sure, you are welcomed at any time.
All products have official certificates on WTO rules and other countries fully accept all documents issued from Iran customs.
All CIF/CIP or DAT contracts have full insurance for damages, theft or loss of the goods.
Payment
We accept a wide range of payment methods like Wire Transfer, Western Union, Paypal, Visa Card, Master Card, Webmoney and Perfect Money.
Shipping
A normal shipment is “by air”. Shipment by sea, Couriers, Post parcel can also be arranged upon request.
The transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at destination. Normally Shipments can be made within 5-8 workdays from the date of receipt of order.
Invoice , Certificate of Origin , Phytosanitary Certificate , Packing List , AWB , Test result products in the lab (if requested)
It depends on the method of your contract, Usually, our contracts are CIF/CIP or DAT and clearance responsibility is on the buyer, but we provide all necessary documents for clearance of goods.
In CIF/CIP or DAT contracts, carrying out the customs procedure in Iran is on us.